branch support
Branch dispatch handoff kit
Playbooks, RACI, and photo standards so branch transfers do not erase tribal knowledge.
9-12 days Blended facilitation Wholesale
Indicative investment: THB 48,000 — confirm with your proposal.
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What we build with you
We document the quiet rituals that keep shelves full when a branch changes hands—who calls whom, which photos matter, and how to sync distributor calendars. Built for Thailand’s multi-branch realities.
Feature stack
- RACI tuned to Thai branch hierarchies
- Photo standards for cold chain and ambient
- Distributor calendar sync template
- Incident records placeholders (non-insurance wording)
- WhatsApp governance (plain language)
- Two tabletop simulations
- Leadership readout deck
Outcomes we design for
- Fewer “who owns this shelf?” loops
- Cleaner cross-org workflow between brand and distributor
- Faster onboarding for new branch managers
FAQ
Is this only for Bangkok HQs?
No—upcountry branches benefit most; we travel twice within scope.
Do you touch HR policies?
No. We map operational handoffs only.
Honest limitation?
If leadership skips the tabletop simulations, adoption drops sharply.
Experience notes
“Client in dairy: Branch dispatch handoff kit caught three silent approvals we were missing.”